Privacy Policy - Velotic

Effective Date: 14 October 2025

Last Updated: 14 October 2025

1. Introduction

This Privacy Policy ("Policy") explains how Velotic ("we," "our," or "us") collects, uses, and protects information when you use the Velotic software application ("App") and related services. By using the App, you agree to the collection and use of information in accordance with this Policy.

We are committed to respecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the Swiss Federal Data Protection Act (nFADP), and other relevant international privacy standards.

2. Information We Collect

Velotic collects limited information necessary for software activation, security, and functionality:

a. Personal Identification Information

  • Name and Email Address: Used to identify your account, communicate important updates, and verify license ownership.
  • Velotic Username: Chosen by the user for personalization and in-app identity.

b. Transaction and Licensing Details

  • Transaction ID and Payment Method (e.g., PayPal, Crypto): Used to confirm purchases, verify product keys, and provide billing support.
  • Referral Codes (if used): To track referral program participation and rewards.

c. Device and Technical Information

  • Hardware ID: Used to verify license authenticity and prevent the same key from being reused across multiple devices.
  • IP Address: Used for fraud prevention, abuse detection, and compliance with fair use policies.

d. Optional User Data

  • Profile Pictures, Power Plan Configurations, and App Settings: Stored locally on your device for functionality and user experience. These are never uploaded to our servers.

3. Data Usage

Your information is used solely for the following legitimate purposes:

  • • License activation and verification
  • • Customer support and issue resolution
  • • Transaction confirmation and refund validation
  • • Preventing unauthorized use or piracy
  • • Security, diagnostics, and performance improvements
  • • Communicating important updates, bug fixes, and feature releases

Velotic does not sell, rent, or trade user data under any circumstances.

4. Data Storage and Retention

  • Secure Servers: All data stored on Velotic's servers is encrypted, access-controlled, and protected by multi-layered security measures.
  • Retention Period:
    • Licensing and transaction data is retained as long as your license remains active or as required by applicable law.
    • Non-essential data (e.g., support emails) is deleted after it is no longer needed.
  • Local Data: Any configurations, logs, or files generated by Velotic on your system are stored locally and remain entirely under your control.

5. Data Confidentiality and Sharing

We do not share, sell, or disclose your data to third parties except:

  1. 1. When legally required (e.g., by court order or law enforcement request), or
  2. 2. When necessary to fulfill a user-requested service (e.g., payment verification).

If shared under such conditions, only the minimum required information is provided.

6. Data Security

We employ industry-standard security practices, including:

  • • End-to-end encryption of sensitive data in transit and at rest.
  • • Strict access controls, limited only to authorized system administrators.
  • • Regular internal security audits and monitoring for unauthorized access.
  • • Pseudonymization and anonymization of user data where possible.

Despite these measures, no system is completely secure. You acknowledge that you provide your data at your own risk, though we continuously strive to minimize that risk.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (where legally permissible).
  • Restriction: Request limitation of data processing in certain circumstances.
  • Portability: Request export of your data in a structured, machine-readable format.
  • Withdrawal of Consent: You can withdraw consent at any time, though this may affect your ability to use certain features.

To exercise these rights, contact us at hello@velotic.ch.

8. International Data Protection Compliance

Velotic operates under international privacy standards.

We ensure that all data processing complies with:

  • • The General Data Protection Regulation (EU) 2016/679 (GDPR)
  • • The Swiss Federal Act on Data Protection (nFADP)
  • • The California Consumer Privacy Act (CCPA) and other local laws where applicable

Data transfers between countries are performed securely under recognized international safeguards.

9. Policy Updates

This Policy may be revised periodically to reflect updates in our practices or legal obligations.

  • • When changes are made, the "Effective Date" at the top of this document will be updated.
  • • Continued use of Velotic after an update signifies your acceptance of the revised Policy.

We encourage you to review this page regularly to stay informed about how your information is protected.

10. Contact Information

For any privacy-related questions, data access requests, or concerns, please contact us at:

hello@velotic.ch

Summary

By using Velotic, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your trust and privacy are fundamental to the continued operation and improvement of Velotic.